Review and prioritise
Inherited systems? Unclear ownership? Get a complete picture of the areas we agree to review.
You receive Findings, priorities and a staged roadmap.
Explore a technology review →Services
Secure foundations, scoped delivery and clear handover.
Ten areas of advisory and project work for businesses, churches, charities and community organisations that want technology to be easier to explain, operate and secure — each fixed-scope and quoted upfront, not sold as an ongoing retainer.
Three ways to engage
Plan and deliver
Prepare for an internet, firewall, network or cloud upgrade with the right people involved.
You receive Options, a change plan, testing and handover.
Explore project support →Improve security
Strengthen account access, recovery and governance around the way your organisation works.
You receive Agreed improvements and clear responsibilities.
Explore security and governance →Practical technology work without creating ongoing dependency.
Most engagements start with a Leadership Technology Review, which maps what exists and recommends which of the areas below are worth acting on — including where a trained eye can find savings in internet, telephony, hosting and software spend. See what we deliver.
Leadership Technology Review (Cyber Security Audit)
A plain-English cyber security audit for boards, owners, pastors, managers and leadership teams who need a cyber security strategy — not just a list of what's wrong.
- A structured cyber security audit covering email, cloud, Wi-Fi, phones, cameras, websites and backups
- Clear priorities instead of a technical wish list
- A staged strategy and roadmap leaders can approve with confidence
Cyber Security Governance, Risk and Compliance (GRC)
Turning "we know we should be compliant" into a documented policy, a real risk picture and a technical plan — for boards, owners and leaders who need to show the work has actually been done.
- Policies you can point to — acceptable use, data breach response, backup and retention
- A risk register in plain English, not a spreadsheet nobody revisits
- Compliance obligations explained and mapped to the technical controls that satisfy them
Microsoft 365 and Cloud Security
Review and stabilise Microsoft 365 or Google Workspace before one forgotten admin account, missing MFA setting or unmanaged tenant becomes a lockout or compromise.
- Global admin, break-glass, MFA and role review
- Secure email, cloud setup and controlled file sharing
- Education for owners and leaders who have inherited the keys
Managed Microsoft 365 and Google Workspace Email Hosting
DKIM, DMARC and SPF configured to enforcement and a Global Administrator setup that can't lock you out, then a scoped remote subscription for ongoing account, domain and admin requests.
- Fixed-price setup — DKIM, DMARC, SPF, admin roles and break-glass access
- Optional monthly subscription for account requests, domains and admin tasks
- Time-boxed access — we don't hold your Global Administrator keys forever
Network, Wi-Fi and Infrastructure Design
A cleaner foundation for routing, Wi-Fi, phones, cameras, cloud and identity: internet gateways and network security built with tools such as Ubiquiti, pfSense and OPNsense.
- Staff, ministry, guest and device network separation
- Firewall, routing and DNS filtering options such as pfSense, OPNsense and Ubiquiti
- Right-sized architecture with less patchwork and fewer hidden dependencies
Business Phone Systems (3CX and Grandstream)
Modern hybrid-cloud phone systems with 3CX, or traditional on-premise Grandstream IP-PBX hardware, scoped to your budget, team size and how your people actually work.
- Softphone apps for iPhone, Android, Mac and Windows so remote and mobile staff never miss a call
- Cut legacy phone and SIP trunk costs while keeping call handling, queues and auto-attendants
- On-premise Grandstream hardware or hybrid/cloud 3CX, chosen for fit rather than fashion
Device Management and Procurement
Managing laptops, tablets, phones and shared devices, plus advice on buying, reusing or refreshing them without overspending.
- Microsoft Intune, Google endpoint management and other suitable options
- New, refurbished and staged replacement options
- Lost device, shared device and volunteer or BYOD access considerations
IT Reviews, Projects and Ongoing Advice
Understand what your organisation needs, implement agreed improvements and choose defined ongoing services where useful. Each engagement has its own scope and responsibilities.
- Fixed-scope technology reviews with written findings and priorities
- Separately quoted implementation projects
- Optional managed email administration and Virtual CIO services
Apple Device Management for Business
Connect Apple Business Manager with a suitable MDM platform so business-owned iPad and iPhone devices are ready for work from first setup — built for trade, field-service and shared-device teams.
- Apple Business Manager registration and reseller/supplier eligibility
- Work apps, Wi-Fi, security baseline and managed app settings
- Lost-device, offboarding and reassignment workflows
Virtual CIO (vCIO) Services
Ongoing cyber security strategy and technology leadership — roadmap, budget, vendor and risk oversight — for organisations that need CIO-level thinking without a full-time executive hire.
- A living cyber security strategy and technology roadmap, revisited on a regular cadence
- Vendor, budget and contract oversight across IT and public-facing systems like websites
- Cyber risk reported in language a board or leadership team can act on
What a service engagement can include
The scope is shaped around the organisation's current risk and capacity. A small church may need a leadership review, email hardening and cleaner Wi-Fi. A business may need Microsoft 365 tenant hygiene before it loses admin access. A charity may need governance, device management and volunteer offboarding. A school, venue or ministry may need network separation, camera access controls and documentation for future maintainers.
Cost control matters
Internet, phone, hosting, licensing and software subscriptions often accumulate quietly. A review can identify duplicated services, legacy plans and better-fit options without weakening reliability or security.
Business IT support services
Where Suburban Secure fits.
Business IT support can mean anything from fixing one computer problem to managing an organisation's complete technology environment.
Suburban Secure specialises in the work behind good support: understanding the environment, improving security, documenting ownership, planning recovery and coordinating the right providers.
We can implement defined cloud, email, device and network projects, but we are not positioned as a high-volume emergency helpdesk. If immediate ticket response is the main requirement, we will say so plainly and help define what to look for.
See the seven IT functions most small businesses need